Adjuster Corp is bound by the National Privacy Principals in the Privacy Act 1988 (Cth) and other relevant legislation within Australia and Internationally. The General Insurance Code of Practice 2014 came into effect on July 1, 2014. The Code sets out the standards that general insurers must meet when providing services to their customers, such as being open, fair and honest. It also sets out timeframes for insurers to respond to claims, complaints and requests for information.
The Management Team at Adjuster Corp is committed to compliance with both the Privacy Act and General Insurance Code of Practice and takes adherence to both very seriously.
How do we use personal information collected online?
If we collect personal information from you online, we may use it to provide you with our products or services, or with other information you have requested and to communicate with you effectively.
From time to time we may also undertake online customer surveys to collect statistics about our customers for research and product development purposes. These surveys help us to develop new products and services to meet your needs. Again, whether or not you participate in these surveys is your choice.
Other important privacy issues
In order to protect your privacy:
- We do not sell or give to other persons or organisations lists containing your personal information.
- We will not disclose any personal information we hold about you to any third person without your written consent or your implied consent. You give implied consent when you indicate to us that you wish to obtain information about goods or services supplied by third parties.
- We protect your privacy by restricting access to personal information about you to those Adjuster Corp staff who need it, either to process your query, or to provide you with the services you have asked for, or to provide you with information about our services.
When you visit the Adjuster Corp website, we may collect additional information about your use of the Website, which may or may not identify you. We may collect information about which pages you visit on the Website to help us determine which parts of the site you value, so that we can build and develop our Website to best meet your needs. We may also collect information about your Internet browser, operating system, address of the referring site, your internet protocol address and clickstream information. This information helps us to understand how you came to find our Website.
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