Adjuster Corp is bound by the National Privacy Principals in the Privacy Act 1988 (Cth) and other relevant legislation within Australia and Internationally. The General Insurance Code of Practice 2014 came into effect on July 1, 2014. The Code sets out the standards that general insurers must meet when providing services to their customers, such as being open, fair and honest. It also sets out timeframes for insurers to respond to claims, complaints and requests for information.

The Management Team at Adjuster Corp is committed to compliance with both the Privacy Act and General Insurance Code of Practice and takes adherence to both very seriously.

This website privacy policy applies to the information we collect from you when you use the Adjuster Corp website. We may collect personal information from you online when you complete a form on this Website (for example if you send us a general inquiry or fill out one of our specific forms for particular services) or when you send an email to us. We may ask you to provide your name, address, e-mail address and contact telephone number. Sometimes these will be your business contact details, and other times these details will identify how we can contact you at home.

How do we use personal information collected online?

If we collect personal information from you online, we may use it to provide you with our products or services, or with other information you have requested and to communicate with you effectively.

From time to time we may also undertake online customer surveys to collect statistics about our customers for research and product development purposes. These surveys help us to develop new products and services to meet your needs. Again, whether or not you participate in these surveys is your choice.

Other important privacy issues

In order to protect your privacy:

  • We do not sell or give to other persons or organisations lists containing your personal information.
  • We will not disclose any personal information we hold about you to any third person without your written consent or your implied consent. You give implied consent when you indicate to us that you wish to obtain information about goods or services supplied by third parties.
  • We protect your privacy by restricting access to personal information about you to those Adjuster Corp staff who need it, either to process your query, or to provide you with the services you have asked for, or to provide you with information about our services.

Tracking use

When you visit the Adjuster Corp website, we may collect additional information about your use of the Website, which may or may not identify you. We may collect information about which pages you visit on the Website to help us determine which parts of the site you value, so that we can build and develop our Website to best meet your needs. We may also collect information about your Internet browser, operating system, address of the referring site, your internet protocol address and clickstream information. This information helps us to understand how you came to find our Website.

Contacting Adjuster Corp

If you have any questions or comments about this Website Privacy Policy, or about our handling of personal information about you, or if you require a copy of our Privacy Statement please contact Adjuster Corp Privacy Officer by: